Terms of use.

Last updated: 25 February 2026

These Terms of Use (“Terms”) apply to your use of www.restorenorthampton.org.uk (the “Website”). By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

1) About us

The Website is operated by Restore Northampton (“we”, “us”, “our”).

Contact: admin@restorenorthampton.org.uk

Address: 42 Sheep Street, Northampton NN1 2LZ

Registered Charity No: 1154625

2) Changes to these Terms

We may update these Terms from time to time. The “Last updated” date shows when changes were made. By continuing to use the Website after changes, you accept the updated Terms.

3) Using the Website

You agree that you will:

  • use the Website lawfully and in a way that does not infringe anyone else’s rights;

  • not attempt to gain unauthorised access to the Website, its server, or related systems;

  • not introduce viruses or other harmful material; and

  • not misuse the Website (including by attempting to disrupt or overload it).

We may suspend or restrict access to the Website at any time to protect the Website, our users, or our services.

4) Donations

We are grateful for all donations. When you donate through our Website:

4.1 Donation processing

Donations are processed using Charity Suite (our fundraising and supporter management system). When you complete a donation, your transaction and related supporter details may be processed and stored in Charity Suite for purposes such as:

  • processing your donation and sending receipts/confirmations;

  • maintaining supporter records and Gift Aid records (where applicable);

  • handling queries, refunds, or payment issues; and

  • charity reporting and accounting.

4.2 Monthly/regular donations

If you set up a monthly (or other regular) donation, you authorise recurring payments at the frequency and amount you select until you cancel.

Cancelling or changing a regular donation:

You can cancel or amend your regular donation at any time by contacting us. Please allow a reasonable time for changes to take effect before your next scheduled payment.

4.3 Refunds and mistakes

If you believe a donation has been made in error (wrong amount, duplicate payment, or unauthorised transaction), please contact us as soon as possible. We will review requests fairly and in line with any payment provider rules and our legal obligations.

Note: Refunds may affect any Gift Aid claimed (see below).

4.4 Gift Aid

Where available, you may be able to add Gift Aid to your donation. It is your responsibility to ensure you are eligible and that the declaration you provide is accurate. If your circumstances change (for example, you no longer pay enough UK income/capital gains tax), please notify us.

4.5 Fees

Depending on how you donate, payment processing fees may apply. Where relevant, this will be shown during the donation process.

5) Newsletter sign-up (Mailchimp)

If you sign up to receive our newsletter, we use Mailchimp to manage subscriptions and email communications. You can unsubscribe at any time using the unsubscribe link in any email, or by contacting us at insert email.

6) Privacy and cookies

Your use of the Website is also governed by our:

These explain what personal data we collect, how we use it, and how cookies are used on the Website (including any analytics or embedded content).

7) Intellectual property

Unless stated otherwise, we own (or have permission to use) the content on this Website, including text, images, logos, and downloadable resources.

You may:

  • view and print pages for personal, non-commercial use.

You must not:

  • copy, reproduce, republish, upload, post, transmit, or distribute Website content for commercial purposes without our written permission; or

  • use our name or logo in a way that suggests endorsement without permission.

8) Links to other websites

The Website may include links to third-party websites (including donation or service providers). We do not control those sites and are not responsible for their content, policies, or availability. Accessing third-party sites is at your own risk.

9) Accuracy of information and availability

We try to keep Website content accurate and up to date, but content may be incomplete or out of date at times. We do not guarantee that the Website (or any content) will always be available, error-free, or free from viruses.

10) Liability

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited under applicable law.

To the extent permitted by law, we are not liable for:

  • any loss or damage caused by reliance on information on this Website;

  • loss of profits, business, goodwill, or indirect/consequential losses; or

  • damage caused by viruses or harmful material arising from use of the Website (where not caused by our failure to take reasonable care).

11) Governing law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12) Contact

Questions about these Terms can be sent to:

Contact: admin@restorenorthampton.org.uk

Address: 42 Sheep Street, Northampton NN1 2LZ